News

13 Nov 2019

Tracsis Travel Compensation Services launches Goodwill app for train operator staff

Tracsis Travel Compensation Services (TTCS, part of Tracsis plc), the provider of award-winning Delay Repay claims automation software for Train Operating Companies (TOCs), has launched a new ‘Gesture of Goodwill’ app to target passenger satisfaction and reduce complaints. Gesture of Goodwill is a new industry tool, accessible via train staff handheld devices, created to enable […]

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04 Nov 2019

Case Study: DayOne & Driver Mobile App

Daniel Tall, Head of Network Rail / Southeastern Joint Performance Team, presented on our performance improvement work at our most recent Tracsis DayOne user event. If you couldn’t make it, here’s an overview of their challenges, objectives and improvements: Early Stages 2015-17 Southeastern had specific challenges during the Thameslink rebuild: Our unsupported Driver App had […]

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04 Sep 2019

Rail timetable comparison made easy with TRACS-TC

Train operating companies will soon be facing their December timetabling brain teaser! The time is approaching for transformed timetables to allow for track maintenance, relieving seasonal pressures, and infrastructure upgrades. While passengers are baffled by these – sometimes miniscule – changes, train operators and Network Rail appreciate how vital they are to helping keep UK […]

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02 Jul 2019

Tracsis Travel Compensation Services crowned winners of Passenger Experience at Railway Industry Innovation Awards

Tracsis Travel Compensation Services (TTCS), part of Tracsis plc, scooped the award at Friday’s Railway Industry Innovation Awards – for its revolutionary ‘One Click Claiming’ Delay Repay solution.  Developed in collaboration with UK Train Operating Companies (TOCs), the fully customisable solution streamlines and speeds-up the Delay Repay process and significantly reduces agent handled claims. The […]

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05 Jun 2019

Tracsis Travel Compensation Services are finalists for a prestigious Railway Industry Innovation Award!

Tracsis Travel Compensation Services (TTCS) is one of the innovators in the final of the Passenger Experience category of the Fourth Friday Club’s annual Railway Innovation Awards – with its revolutionary ‘One Click Claim’ Delay Depay application. Developed in collaboration with UK Train Operating Companies (TOCs), the fully customisable solution streamlines and speeds up the […]

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21 May 2019

Minimise your train operator’s risk of EXPOSURE to cross-TOC fraud

How train operators tackle the risk of fraud as awareness of Delay Repay grows. Tracsis Travel Compensation Services (TTCS), the provider of automated Delay Repay claims management software solutions to Train Operating Companies (TOCs), has launched EXPOSURE to help minimise TOCs’ risk of exposure to fraudulent Delay Repay compensation claims across operators. EXPOSURE is a […]

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08 May 2019

Tracsis team welcome new CEO Chris Barnes

Following a transition period, Chris Barnes has now officially assumed the position of CEO at Tracsis plc. Chris first joined the Tracsis team from Ricardo plc in February 2019. Prior to joining Tracsis, Chris was Managing Director of Ricardo UK Limited’s automotive consulting division. Chris has previously fulfilled a number of senior roles within Ricardo […]

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02 May 2019

Announcement: Tracsis plc and Bellvedi Limited

It’s all aboard for Tracsis & Bellvedi Tracsis, a leading provider of software and services for the rail, traffic data and wider transport industries, including Train TRACS, TRACS Roster, TRACS RS and TRACS Enterprise, is pleased to announce that it has today incorporated Bellvedi Limited into the Tracsis Group. Bellvedi is a UK based software […]

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