Company News

13 Nov 2019

Tracsis Travel Compensation Services launches Goodwill app for train operator staff

Tracsis Travel Compensation Services (TTCS, part of Tracsis plc), the provider of award-winning Delay Repay claims automation software for Train Operating Companies (TOCs), has launched a new ‘Gesture of Goodwill’ app to target passenger satisfaction and reduce complaints. Gesture of Goodwill is a new industry tool, accessible via train staff handheld devices, created to enable […]


04 Nov 2019

Case Study: DayOne & Driver Mobile App

Daniel Tall, Head of Network Rail / Southeastern Joint Performance Team, presented on our performance improvement work at our most recent Tracsis DayOne user event. If you couldn’t make it, here’s an overview of their challenges, objectives and improvements: Early Stages 2015-17 Southeastern had specific challenges during the Thameslink rebuild: Our unsupported Driver App had […]


04 Sep 2019

Rail timetable comparison made easy with TRACS-TC

Train operating companies will soon be facing their December timetabling brain teaser! The time is approaching for transformed timetables to allow for track maintenance, relieving seasonal pressures, and infrastructure upgrades. While passengers are baffled by these – sometimes miniscule – changes, train operators and Network Rail appreciate how vital they are to helping keep UK […]


21 Feb 2019

The Technology Solution

As headline sponsor at this years’ 4th Friday Club Golden Whistles awards in London, Tracsis features in this month’s issue of Modern Railways with a review of our presentation on “The Technology Solution” The rail industry is very good at producing vast amounts of data – known as a ‘data lake’ Our Head of Consultancy, […]